Terms and Conditions

3.1 Service Scope: Our services include but are not limited to BPO/KPO operations, AI-powered solutions, digital marketing, software development, financial services, data analytics, process automation, and strategic consulting.

3.2 Service Delivery: We commit to delivering services with professional excellence, adhering to agreed timelines and quality standards as outlined in individual service contracts.

3.3 Client Responsibilities: Clients must provide necessary information, access, and cooperation required for effective service delivery.

4.1 Pricing: Service fees are as agreed in individual contracts or proposals. All prices are exclusive of applicable taxes unless otherwise stated.

4.2 Payment Schedule: Payments are due according to the agreed schedule. Late payments may incur additional charges as specified in the service agreement.

4.3 Currency: All payments shall be made in the currency specified in the service agreement.

5.1 Ownership: All intellectual property developed by Naqvix in the course of providing services remains the property of Naqvix unless otherwise agreed in writing.

5.2 Client Data: Clients retain ownership of their data and information. Naqvix will not use client data for purposes other than service delivery without explicit consent.

5.3 License: Upon full payment, clients receive appropriate licenses to use deliverables as specified in the service agreement.

6.1 Ownership of Site Content: All content published on naqvix.com and its subdomains — including text, page copy, case studies, blog articles, FAQs, graphics, photographs, illustrations, icons, video, audio, page layouts, design elements, source code, scripts and stylesheets — is the property of Naqvix or its licensors and is protected by copyright and other intellectual property laws. Copyright in this material is asserted from first publication and in every subsequent year of publication.

6.2 Trademarks & Brand Identity: "Naqvix", the Naqvix name, logo, wordmark, colour treatment, domain names and other brand identifiers are trademarks and brand assets of Naqvix. Nothing on this website grants any licence or right to use them. Using our name, logo or brand identity in a way that suggests affiliation, endorsement or authorship by Naqvix — including on a copied or mirrored site — is brand impersonation and will be reported to the relevant web host, domain registrar, CDN, app store and advertising platform.

6.3 Team & Leadership Material: Names, biographies, job titles, portraits and photographs of Naqvix leadership and team members are published solely to describe this company. They may not be reproduced, republished, edited or used in any commercial, promotional or fundraising context by any other party, and may not be used to create the impression that those individuals work for, endorse or are associated with another business.

6.4 Permitted Use: You may view, browse and print pages for your own internal, non-commercial reference, and you may quote short excerpts with clear attribution and a working link to the original page on naqvix.com. All other use requires our prior written permission.

By accessing this website you agree that you will not, and will not permit any agent, contractor, script or automated system acting on your behalf to:

• Scrape, crawl for bulk extraction, harvest, spider, data-mine, index for republication, or otherwise systematically collect content, images, contact details or code from this website, whether manually or using automated tools (including site copiers, offline browsers, headless browsers and download managers such as HTTrack, wget, cURL-based harvesters and equivalents).
• Copy, mirror, clone, frame, proxy, republish or host all or a substantial part of this website — or a page-for-page imitation of it — on any other domain, subdomain, staging environment, template marketplace or hosting platform.
• Reuse our page copy, case studies, service descriptions, FAQ answers, photography, leadership profiles or branding for any commercial purpose, including on another company's website, sales material, proposal, directory listing, social profile or advertisement.
• Remove, obscure, alter or falsify any copyright notice, attribution, watermark, credit or ownership metadata contained in or attached to our content, images or code.
• Hotlink or embed our images, fonts, scripts or API endpoints from another site, or attempt to bypass any technical measure (including access controls, rate limits, bot protection, hotlink protection or cross-origin restrictions) that protects this website or its assets.
• Access the site in a way that imposes an unreasonable load on our infrastructure, or use it to build a derivative dataset offered for resale or redistribution as a substitute for the original content.
• Use any material from this website to impersonate Naqvix, to solicit business under our name, or in connection with fraud, phishing or recruitment scams.

7.1 Legitimate Crawlers: Search engines and AI answer engines that identify themselves honestly and respect our published robots policy at naqvix.com/robots.txt are welcome to crawl the site for indexing and to cite our pages with attribution. That permission does not extend to wholesale reproduction or mirroring of our content.

7.2 Enforcement: We may block, rate-limit or refuse access to any IP address, network, user agent or account that breaches this section, without notice. Breach of this section is a breach of these Terms, and we reserve all rights and remedies available to us in law and in equity, including injunctive relief and recovery of costs.

8.1 Infringement of Our Rights: Where content, branding or team material from this website is copied without permission, we pursue removal through the infringing party's web host, domain registrar, CDN, search engine and advertising or app-store platform — including by filing copyright takedown notices (such as DMCA notices where applicable) and trademark or brand impersonation complaints.

8.2 Reporting to Us: If you believe content on this website infringes your copyright or trademark, or if you have found a site impersonating Naqvix, email info@naqvix.com with the URL in question, the material you say is affected, proof of your rights in it, and your contact details. We investigate every report we receive and remove infringing material promptly where a claim is substantiated.

9.1 Non-Disclosure: Both parties agree to maintain confidentiality of all proprietary information shared during the course of the business relationship.

9.2 Data Security: Naqvix implements industry-standard security measures to protect client data and maintains compliance with applicable data protection regulations.

9.3 Duration: Confidentiality obligations survive termination of services and remain in effect for a period of 5 years.

10.1 Service Warranty: We warrant that services will be performed with professional skill and care. Our liability is limited to re-performing defective services or refunding fees for unsatisfactory work.

10.2 Limitation: In no event shall Naqvix be liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits or data.

10.3 Maximum Liability: Our total liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

11.1 Termination Rights: Either party may terminate services with 30 days written notice, subject to completion of ongoing projects and payment obligations.

11.2 Immediate Termination: Services may be terminated immediately in case of material breach, non-payment, or violation of confidentiality agreements.

11.3 Post-Termination: Upon termination, all deliverables completed and paid for will be transferred to the client, and confidentiality obligations will remain in effect.

12.1 Jurisdiction: These Terms are governed by the laws of Pakistan. Any disputes will be resolved through arbitration or courts in Lahore, Pakistan.

12.2 Dispute Resolution: We encourage resolution of disputes through direct negotiation. If unsuccessful, disputes will be resolved through binding arbitration.

13.1 Modifications: Naqvix reserves the right to modify these Terms at any time. Changes will be effective upon posting on our website.

13.2 Notification: Significant changes will be communicated to active clients via email or through our website notifications.

13.3 Acceptance: Continued use of our services after changes constitutes acceptance of the modified Terms.

For questions about these Terms and Conditions, please contact us: