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Roadsider

Roadsider

BuildGrowInternal Sales CRM

Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix

Automotive B2B / Roadside Assistance TechnologyUnited Statesactive
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Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix — Roadsider case study

The Challenge

Roadsider possessed a core product (a sophisticated, cloud-based platform for towing operations and auto inventory, as previewed in the homepage screenshot). However, to fully scale and capture market share in a competitive automotive B2B sector, they faced critical challenges:

Fragmented Systems: The internal sales team was managing outreach, lead tracking, and performance across disparate, inefficient tools. They needed a single, cohesive ecosystem.

Pipeline Visibility: There was no centralized view to track the lead lifecycle from cold call to qualified opportunity.

Brand Identity: The existing branding needed modernization to truly reflect the advanced, technological nature of their platform and appeal to modern towing operators.

Lead Response Speed: The need for instantaneous customer response was paramount, especially in an industry built on rapid action.

The Solution

Naqvix partnered with Roadsider as an end-to-end strategic growth engine, moving beyond simple development to deliver a comprehensive marketing and operational ecosystem.

  1. Holistic Rebranding & Web Development Naqvix executed a complete modern brand overhaul and developed the comprehensive website which seamlessly introduced the product, its features (Dispatching, Payments), and clear call-to-actions.

  2. Custom SaaS Marketing & Sales CRM (Internal) Naqvix built a sophisticated, bespoke internal CRM from the ground up for the Roadsider company. This is the application shown throughout the dashboards , featuring:

Lead Capturing: Automatically capturing leads generated from cold calling and digital efforts.

Full Pipeline Dashboard (image_1.png): Providing critical real-time visibility into metrics like 'Total Leads', 'Contacted', and 'Lead Trends'.

Contact Management (image_2.png & image_3.png): Detailed list views for managing leads like 'Barbara Christensen' and filtering by status.

Sales Team Management : An essential module Naqvix developed allowing full management and performance tracking of the internal sales reps.

  1. Integrated Marketing (Cold Calling) Naqvix did not just provide the tools; we generated the traction. We initiated and managed specialized cold calling campaigns targeting potential enterprise towing partners, immediately funneling leads directly into the newly built CRM.

  2. AI-Automated Chat Integration To ensure no opportunity was lost and to provide instant engagement, Naqvix implemented advanced AI automations within Roadsider’s chat system to capture, qualify, and route leads 24/7.

Results

The partnership with Naqvix led to an immediate and demonstrable acceleration in Roadsider’s business operations and lead volume.

Instant Lead Volume Velocity: In a short operational period, the integrated cold calling and CRM system generated 214 total leads , providing a rapid proof-of-concept for the new sales model.

Streamlined Operations: Moving from fragmented tools to a centralized system provided the CEO and management with clear visibility on the entire pipeline.

Complete Sales Ecosystem: Naqvix delivered a turn-key operational tool, allowing the internal team to manage everything from staff activity to individual customer communication (as shown in the User and Lead Detail screenshots).

High Client Satisfaction: The complete web ecosystem and new branding were met with immense praise, with CEO Ajmal Sardar stating they "loved" the new site and rebranding direction.

800

Total Leads Generated (via Cold Calling/CRM)

27

Active Leads Currently Contacted/Qualified

8

Internal Sales Team Members Management

100%

Client Brand & Development Satisfaction

Project Screenshots

Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix screenshot 1
Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix screenshot 2
Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix screenshot 3
Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix screenshot 4
Revolutionsing Roadsider: From Strategic Rebranding to AI-Powered Sales Acceleration with Naqvix screenshot 5

Working with Naqvix was transformational for Roadsider. We already had a strong product, but we needed the right operational ecosystem to scale it. Naqvix didn't just build us a stunning website; they understood our deepest business operational challenges. The bespoke SaaS CRM and lead management system they developed has completely streamlined our sales process, giving us visibility and control we never had before. Their integrated marketing efforts accelerated our lead volume instantly. It’s rare to find an agency that delivers on strategic vision and granular execution like Naqvix.

Ajmal Sardar | CEO, Roadsider

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